We take care of your store.
First we lay the ground work...
Best Hosting Analysis
Sites have unique needs. We will examine your site and determine in which Managed WordPress Hosting environment your site will run best.
Backup Schedule Strategy
Based on your order frequency and other factors, we will create a schedule taking backups and how long backups are stored to ensure full coverage and efficient storage.
Post-Update functionality Checklist
Together with your team we will identify all functionailty that needs to be checked each time your site is updated.
We will migrate your site into its new Managed WordPress Hosting environment and ensure a seamless transition.
We will setup our suite of monitoring tools to keep an eye on everything from uptime to performance.
Then we take care of all of it:BASICS
billed annually. $239 billed monthly.
Managed Updates for WordPress Core, WooCommerce, and all Plugins
Never worry about an update again. We have the ball. Security releases within hours. Feature releases when stable.
After each update we will run a full live checkout. Then you complete your “Post Updates Checklist” from Onboarding. Catch anything misbehaving? We’ll fix it.
In that rare moment of need, only one thing will suffice. We will have the backups and we’ll restore them for you.
All data going to and from your website will be encrypted. Every page will run over https:// - not just the checkout.
Pre-Hosting Security & Performance
Before traffic even hits the hosting environment, we are filtering out bad traffic and known threats. This makes your site faster and more secure.
Managed WordPress Hosting
We leverage the best Managed WordPress Hosting available. Up to 15,000 regular visits per month. You never have to worry about it again.
Rock Solid Security
Extensive proactive security measures. Active threat monitoring. Hacker clean-up guarantee.
Site down? We’ll be fixing it before you even know about it. We’ll still tell you, of course.
Just one phone call: It's like calling the Bat Phone. We know you.
We know your site.
We’re on your team.
It's like calling the Bat Phone.
We know you.
billed annually. $479 billed monthly.
Custom Functionality Checks
Each time your site is updated, we will complete your “Post Updates Checklist” ensuring everything is working just right, including a live checkout through each Payment Method.
Updates in Staging Environment
With "Basic" we can quickly restore a backup if anything goes wrong with Updates. With "Better" all updates are performed in a Staging Environment, then pushed live.
Still best-in-class Managed WordPress Hosting, hand-picked to suit your site’s needs - just more of it. Up to 30,000 visits per month.
Beyond just uptime, we will monitor speed & performance. If an update or change slows down your site, we’ll address it.
After hours urgent support requests go to our email. All support is from our team who knows your site inside and out. No outsourced call centers. Ever.
Discovery & Onboarding @ $1,800
Monthly fee is custom-quoted.
Annual Hosting Review
We will review your site and hosting and recommend any better-value options. If we choose a new host, we will seamlessly migrate your site at no additional charge.
Bi-Annual Proactive Checklist Review
You can request additions or changes to your "Post Updates Checklist" at any time. Twice each year we will review it proactively to ensure nothing gets missed.
Monthly Performance Tuning
We will analyze the speed monitoring reports and look for opportunities to shave even 1/10th of a second off your load times. Faster load times encourage higher conversion rates.
No Limits Hosting
No limits on traffic or resources. Need more? We’ll help you scale. Monthly cost increases accordingly, of course.
OR, We Manage Your Hosting
Need to keep hosting in an account you own? As long as it’s in an approved Managed WordPress Environment - no problem! We’ll manage your site & account as if it were our own.
After-Hours Support with Text Alerts
After hours urgent support requests will send an alert via text message to our on-call team member.
Get the fastest answers. From regular support requests to urgent, we'll answer you first.
All plans include Expert Phone Support, but if you need more...
In addition to the plan for your site,
this gives you 24/7 access to call my cell phone and wake me up.
How does it work?
I will store you phone number in my personal cell phone and set “Submarine Alarm” as the custom ring tone.
When you call, I’ll know it’s you.
I will gracefully excuse myself from whatever I am doing and answer or immediately call back.
Is it worth it?
How much potential revenue would you lose if your site was down for 1 hour? The busiest hour on the busiest day of the year.
If that number is less than $1,000, you don’t need this.
All the time?
There is no contract length requirement. Something big going on this week? Turn it on for a week then turn it back off again.
What if you're backpacking?
If I am going to be out of cell range for very long, I will make sure a top-notch WordPress & WooCommerce expert, who I know personally and trust, will answer you call. You'll never be left high and dry.